Assistant F&B Operations Manager

Assistant F&B Operations Manager

About Us

Do you see yourself as a working at InterContinental Fiji Golf Resort & Spa? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Do you see yourself as an Assistant F&B Operations Manager for InterContinental Fiji Golf Resort & Spa at Natadola Bay?

We are seeking a passionate  Assistant F&B Operations Manager who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments. 

Your day to day

• Asist in managing day-to-day operations of all food and beverage outlets (restaurants, bars, room services, banquets, etc.)
• Manage multiple tasks efficiently across all outlets in a fast-paced environment, ensuring smooth operations and timely delivery.
• Monitor service quality, ensuring that customer expectations are met and exceeded.
• Coordinate with Kitchen and service staff to ensure smooth delivery of food and beverage services.
• Address operational issues and resolve problems in a timely manner.
• Assist in recruiting, training and supervising food & Beverage staff.
• Create staff schedules and ensure adequate coverage during peak hours.
• Motivate and mentor the team, fostering a positive and professional working environment.
• Monitor staff performance and provide feedback for improvement.
• Assist in managing departmental budgets and controlling costs without compromising service standards.
• Maintain high standards of guest services and ensure customer complaints are handled effectively.
• Ensure compliance with health, safety, and hygiene regulations in food and beverage 
• Ensure that the InterContinental brand standards are consistently met, creating a cohesive and exceptional guest experience that aligns with the brand’s prestigious reputation.

What we need from you 

 To be successful in this role, you will need:

• Working rights for Fiji Islands
• Bachelor’s Degree in Hotel Management, Culinary Arts or related field preferred.
• 2 years of related experience, including supervisory, or an equivalent combination of education and experience 
• Excellent communication, problem solving, reasoning and motivational skills.
• Working knowledge of hotel property management systems.
• Flexibility - due to the nature of our operations, you may be required to work nights, weekends and public holidays

What we offer

In return we'll give you a competitive benefit package including, term life cover, free transfers from Nadi and Sigatoka to the resort and back, birthday leave, paid community service leave, food and beverage discount, discounted room rates worldwide and the opportunity to progress your career with IHG®. 

Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

How to apply:

Email your application letter and updated resume to hr.fiji@ihg.com

Applications closes on Friday 5 November 2024 at 4pm.