餐饮服务员 Food and Beverage Service Attendant

DUTIES AND RESPONSIBILITIES 工作职责

• Deliver Food and Beverage serviceof high standard and in accordance with departmental standards and procedures 

按照部门的标准和程序,为客人提供高品质的食品和酒水服务.

• Communicates to his/her superiorany difficulties, guest comments and other relevant information  

与上级进行沟通,如: 遇到的困难,客人的建议以及相关信息.

• Establishes and maintainseffective employee working relationships 

建立和保持高效率的员工工作关系

• Attends and participates in dailybriefings and other meetings as scheduled 

按照日程安排参加每日的餐前会以及其他会议.

• Take appropriate action toresolve guest complaints

采取恰当的方式解决客人的投诉.

• Food and beverage stock is storedin relation to hotel procedures

按照酒店的标准对食品和酒水进行存放.

• Performs related duties andspecial projects as assigned

特别计划分配完成的相关任务

QUALIFICATIONSAND REQUIREMENTS 任职要求

• Complete Tertiaryeducation. Experience in the hospitality industry, similar position experiencein an international chained hotel is preferred. Knowledge of food and beverageproduct and service. 

高等教育学历，具备酒店行业工作经验，在国际连锁酒店工作经验者优先。具有一定餐饮产品知识及服务技能。