预定部经理 Reservation Manager
Hotel Brand: InterContinental
Location: China, Yunnan, Lijiang
Hotel: Lijiang Ancient Town Resort (LJGAC), 276 Xianghe Road, Old Town District, Yunnan Province, 674100
Job number: 131266
ACCOUNTABILITY 职责
- Number of employees supervised 管理的员工
- Direct Reservations Supervisor / Reservations Sales Agent 直接预订主管，预订销售代表
- Indirect N.A. 间接 无
- Annual Operating Profit/Payroll Budget 年度经营利润和薪金预算
- Department Budget
- 部门预算
- Key Metrics 主要绩效指标
- Departments Budget
- 部门预算
- Hotel Revenue
- 酒店营业收入
- Employee Satisfaction Survey
- 员工满意度调查
- Decision Making Responsibilities (Decision Rights) 决策职责(决策权)
- Department Budget
- 部门预算
- Guests requests
- 客人的要求
- Within the authority as assigned for Hotel Band 6 role
- 酒店职务级别6级所规定的权力范围
- KEY RELATIONSHIPS 主要关系
- Key Internal Relationships 主要内部关系
- Hotel Employees 酒店员工
- Key External Relationships 主要外部关系
- Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.
- 与酒店外的顾客和个人交往，包括但不限于：目前和可能的客户，业主公司代表，供应商，竞争对手和所在地社区成员。
QUALIFICATIONS AND REQUIREMENTS 任职要求
- Required Skills 技能要求
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- 具有完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
- Problem solving, reasoning, motivating, organizational and training abilities.
- 具有解决问题，推理，号召，组织和培训能力
- Good writing skills
- 具有良好的写作能力
- Qualifications 学历
- Bachelor’s degree in Hotel Management, Business Administration, or related field preferred.
- 具有酒店管理，商业管理或相关领域的学士学位
- Experience 经验
- 3 years related experience or two years reservations/front office experience including management experience, or an equivalent combination of education and experience
- 3年相关的工作经验，或2年预订部或前台经验包括管理经验，或与此相当的教育与工作经验结合的背景
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