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宴会经理 Banquet Manager

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2482x804-hotelfoodandbeverage
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crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Macau, Macau

Hotel: Macau (MFMCP), The Residencia, Tower 7, Rua da Perola Oriental

Job number: 131693

DUTIES AND RESPONSIBILITIES 工作职责
•    Handle the procurement of conference business and assists in the planning and delivery of service during the conference. Manage the Banquet operations to maximize profit and guest satisfaction.
     处理会议业务采购,协助规划和提供会议期间的服务。管理宴会业务,最大限度地提高利润和客人满意度。
•    Ensure the collection of all payments from all banquet functions, by following the standard payment processing procedures established by the hotel.
     按照酒店制定的标准付款处理程序,确保收取所有宴会活动的所有款项。
•    Monitor costing of banquet supplies, labour, food and beverage
     监控宴会用品、人工、食品和饮料的成本计算。
•    Assign tasks and duties to all staff, with regards to set up, service and closing procedures.
     为所有员工分配有关布置、服务和活动结束程序的任务和职责。
•    Inspect the quality and set up of additional services requested by client.
     检查客户要求的附加服务的质量和设置。
•    Communicate with the kitchen and executive chef, with regards to the set up requirements of all buffets, and service of all western and Chinese banquets.
     就所有自助餐的布置要求以及所有中西式宴会的服务与厨房和行政总厨沟通。

QUALIFICATIONS AND REQUIREMENTS 任职要求
•    Ability to train, supervise and guide fellow employees to perform banquet related tasks.
     能够培训、监督和指导其他员工执行宴会相关任务。
•    Able to read, write and speak Cantonese, Mandarin and English.
     能够读、写和说粤语、普通话及英语。
•    Problem solving, reasoning, motivating, organizational and training abilities.
     解决问题、推理、激励、组织和培训能力。
•    3 years or more of related work management experience.
     3 年或以上相关工作管理经验。

Who we are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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