中餐厅经理 Chinese Restaurant Manager

What’s on the menu for your next career move? As our new Chinese Restaurant you could be leading the charge to ensure our guests enjoy a truly memorable experience.

• Effectively manage the restaurant by ensuring the following:
• 有效管理餐厅的日常工作，确保日下工作正常进行：
• Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
• 监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
• Adhere to opening and closing procedures
• 遵守开始营业和结束营业的程序。
• Adhere to bill paying procedures 
• 遵守规定的结账程序。
• Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
• 有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。
• Personally meet and farewell a minimum of 80% of your customers
• 亲自迎送80%以上的客人。
• Encourage and motivate staff to provide optimum service during all shifts
• 激励在岗员工为客人提供卓越的服务。
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
• 与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。
• Develop and implement Promotions Calendar for F&B products in restaurant 
• 在餐厅制定和执行餐饮产品促销活动日历。
• Manage special event concepts
• 特别活动的概念管理工作。
• Anticipate market changes and review operations when necessary
• 善于预测市场的变化情况，并在必要时审评运营工作。
• Conduct competitor analysis
• 对竞争对手进行分析。
• Create positive publicity opportunities
• 创造良好的公众宣传机会。
• Manage customer database and utilize effectively
• 管理顾客数据库并有效的加以使用。
• Up-sell property facilities
• 推销酒店的设施。
• Actively pursue cost saving measures
• 积极的实行节约成本的方法。
• Recycle wherever possible
• 尽可能再利用能源。
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
• 在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。
• Manage wage and beverage cost 
• 管理工资和饮料成本。
• Forecasting 
• 进行预测工作。
• Stock control
• 有效的控制存货。
• Analyze food and beverage statistics through point of sale system
• 通过销售点销售系统分析餐饮统计数据。
• Works with Superior on manpower planning and management needs
• 和上级领导一起进行人力规划和管理需求。
• Works with Superior in the preparation and management of the Department’s budget
• 和上级领导一起编制和管理部门预算。